Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include:

• Name and contact information (email, phone number, address)
• Payment information (processed securely through our payment partners)
• Order history and preferences
• Communications with our support team

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Provide customer support
• Send promotional communications (with your consent)
• Improve our services and user experience
• Prevent fraud and ensure security

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Sellers on our platform to fulfill your orders
• Shipping partners for delivery
• Payment processors to handle transactions
• Service providers who assist our operations
• Legal authorities when required by law

4. Data Security

We implement appropriate security measures to protect your personal information. All payment transactions are encrypted using SSL technology. We regularly review and update our security practices to ensure your data remains safe.

5. Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Delete your account and data
• Opt-out of marketing communications
• Request data portability

7. Contact Us

If you have questions about this Privacy Policy, please contact us at info@ridhiluxe.com