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Legal

Terms of Service

Last updated: December 2024

1. Acceptance of Terms

By accessing and using RidhiLuxe, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our platform.

2. Use of Platform

You agree to use our platform only for lawful purposes. You must not:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Submit false or misleading information
  • Interfere with the proper functioning of the platform
  • Attempt to gain unauthorized access to our systems

3. Account Registration

To make purchases, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Please notify us immediately of any unauthorized use.

4. Orders and Payments

  • All prices are in INR and include applicable taxes
  • We reserve the right to refuse or cancel orders
  • Payment must be completed before order processing
  • COD orders may have additional charges of ₹29
  • Free shipping on orders above ₹999

5. Shipping & Delivery

We partner with reliable shipping providers to deliver your orders. Delivery times are estimates and may vary based on location and other factors. We are not responsible for delays caused by shipping carriers or customs.

6. Returns & Refunds

We offer a 7-day return policy on eligible items. Products must be unused and in original packaging. Refunds are processed within 7-10 business days after we receive the returned item. Please refer to our Returns Policy for detailed information.

7. Intellectual Property

All content on this platform, including logos, images, text, and designs, is the property of RidhiLuxe or its licensors and is protected by intellectual property laws. You may not use, copy, or distribute our content without permission.

8. Limitation of Liability

RidhiLuxe acts as a marketplace connecting buyers with sellers. We are not liable for the quality, safety, or legality of items sold by third-party sellers. Our liability is limited to the maximum extent permitted by law.

9. Changes to Terms

We reserve the right to update these terms at any time. Continued use of the platform after changes constitutes acceptance of the new terms.

10. Contact

For questions about these Terms, contact us at info@ridhiluxe.com