Return & Exchange Policy

• • Free exchange for damaged/defective products. Unboxing video required.
• • Report issues within 24 hours of delivery via WhatsApp or Email.
• • No cash refunds; only exchange or store credit to wallet.
• • Earrings are non-returnable due to hygiene reasons.
• • For non-defect exchanges (size/fit/color), customer pays shipping both ways.

For any damage/defect/wrong item cases, upload a clear unboxing video showing the product and issue. This proof is mandatory to qualify for free exchange.

1. Open your order details and click Return/Exchange.
2. Select the item, choose reason, and upload proof video (if required).
3. Our team reviews within 24–48 hours and updates status.
4. Approved returns are exchanged or credited to wallet as per policy.

You can also report via WhatsApp/Email within 24 hours. Our support will assist you quickly.